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FAQ

  • When can I expect my order?
    The average delivery time is 3-5 working days in the United Kingdom
  • I am not satisfied with my order, can I return it?"
    Yes. You can return the order to us within 30 days without giving any reason. Are you not satisfied with your order? We think that is a great shame and we would like to hear what we need to do to satisfy you. Please contact us for further instructions on how to return.
  • The expected delivery time passed, where is my order?"
    In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process. You can check the status of your order via the following link: Have you still not received anything 3 days after the expected delivery time? Then please contact us.
  • What are the shipping cost?
    Shipping is FREE. We take care of the shipping costs of the order.
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